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Privacy Policy

This Privacy Policy sets out how The Phoenix Partnership (East) Ltd (TPPE) &/or Essex Work Skills (EWS) uses and protects any information that you give us when you use this website. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

TPPE /EWS may change this Privacy Policy and update this page. You should check this page from time to time to ensure that you are happy with any changes. This page was last updated on 24th March 2018.

What we collect

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site during the registration process and your project data thereafter.


  • If you contact us, we may keep a record of that correspondence.


  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.


  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.


What we do with the information we gather

We use information held about you in the following ways:

  • To provide our service to you. This information is required for the site to operate and to generate your documents.
  • We may periodically send emails, using the email address provided, with service updates and other information on our site which we think you may find interesting.
  • From time to time, we may use your information to contact you for our own market research purposes. We may contact you by email, phone or mail.

Links to other websites

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy and you should note that we do not have any control over that other website. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small fee to meet our costs in providing you with details of the information we hold about you.


Terms and Conditions

Some areas of this site require registration. By completing the initial registration form and by entering your email address and password, you will be deemed to have accepted these Terms and Conditions. For the purposes of these Terms and Conditions:

  • You = a registered user of the TPPE/EWS websites
  • We/us = (TPPE/EWS)
  • Service or site = the TPPE/EWS website


If you register with this site, you should also read our Privacy Policy.


  1. Access to the registration areas of the site is permitted on the basis that:
  • your email address and password are personal to you and may not be used by anyone else to access this site;
  • you will not do anything which would assist anyone who is not a registered user to gain access to any registration area of this site;
  • you will not create additional registration accounts for the purpose of abusing the functionality of the site.
  1. It is your responsibility to maintain the confidentiality of your password and you are responsible for all activity that occurs under your user name and password. We will not be liable should your password be used by someone else.

Limitation of Liability

  1. Although we will do our best to provide constant, uninterrupted access to this site this cannot be guaranteed as issues may be out of our control. The service is provided “as is” and on an “as available” basis.
  2. We give no warranty that the service will be free of defects and/or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information.
  3. We accept no liability for any disruption or non-availability of the site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
  4. We do not accept any liability, financial or otherwise, for the usage of this site. It is your responsibility to ensure that documents generated are both accurate and complete. You are advised to proof read all generated documents before using them.

Electronic Information Exchange

  1. For the purposes of these Terms and Conditions “User Content” means material including, without limitation, text, video, photographs, graphics, audio, and competition entries whether published on this site or not and whether copyright of TPPE/EWS or a third party.
  2. For the purposes of these Terms and Conditions “User Content” means material including, without limitation, text, video, photographs, graphics, audio, and competition entries whether published on this site or not and whether copyright of TPPE/EWS or a third party.

Intellectual Property

  1. By submitting User Content you warrant and represent that you are the author of such User Content and that, where appropriate, you have acquired all of the appropriate rights and/or permissions to use the User Content in this fashion.
  2. We accept no responsibility or liability for any infringement of third party rights by such User Content.


  1. You must not reproduce any part of this website or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless we have indicated in writing that you may do so.
  2. The design, arrangement and look and feel of this website are also the copyright of (TPPE/EWS and may not be copied or otherwise reproduced.

Trademark Notice

  1. The trademarks, trade names and logos displayed on this website are the property of TPPE/EWS or other third parties. Users should not use these without our, or the relevant third party’s, prior written permission.

General Disclaimers

  1. We do not guarantee that files made available for download are free from virus. It is your responsibility to ensure that any files you download are free of contamination.
  2. We will not be held responsible for any damages of any kind arising from the use of this site.
  3. Any automated emails sent by the site are intended solely for the addressee, are confidential and may contain legally privileged information. Any unauthorised use or dissemination is prohibited. E-mails are susceptible to alteration, may not reach the intended recipient and may be sent to spam filters. Automated emails should not be relied upon to meet deadlines.
  4. We make no warranty or representation:

i   that the site will meet your requirements;
ii. that it will be of satisfactory quality;
iii. that it will be fit for a particular purpose;
iv. that it will not infringe on the rights of third parties;
v. that it will be compatible with all systems;
vi. that it will be secure and that all information provided will be accurate.


We make no guarantee of any specific results from the use of our Services.

  1. No part of this site is intended to constitute advice and the Content of this site should not be relied upon when making any decisions or taking any action of any kind.


  1. You agree to indemnify, defend and hold harmless TPPE/EWS, its directors, owners and employees from and against all losses, expenses, damages, and costs including legal fees resulting from any violation of these conditions of use (including negligent or wrongful conduct)

Severance, Governing Law & Jurisdiction

  1. If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable such invalidity shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect.
  2. These Terms and Conditions are governed by English law and the parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.


  1. These Terms and Conditions were last updated on 24th March 2018 and may be varied from time to time. Please ensure that you review these Terms and Conditions regularly as you will be deemed to have accepted a variation if you continue to use the site after it has been posted.